Dialog Axiata PLC, Sri Lankaโs #1 connectivity provider, has once again been recognised as Sri Lankaโs Most Loved Brand in the Service and Telecommunications sectors, while also ranking among the top Corporate Brands in the LMD Brands Annual. Marking its third consecutive year at the top of both categories, the recognition reflects the companyโs commitment to enriching Sri Lankan lives and enterprises through technology, while creating value for customers, communities and the nation.
The accolades were awarded through the LMD Brands Annual survey, conducted independently by PepperCube Consultants on behalf of Media Services. Based on responses from 400 readers across Sri Lanka, representing a broad demographic and geographic mix, the survey identified the brands that resonated most strongly with consumers in terms of trust, loyalty and brand affinity.
Dialog Axiata PLC Group Chief Marketing Officer Lasantha Theverapperuma said; โBeing recognised as Sri Lankaโs Most Loved Brand across both the Service and Telecommunications sectors is a meaningful endorsement of the trust and confidence that Sri Lankans continue to place in Dialog. This recognition reflects our commitment to understanding and serving the evolving needs of our customers while expanding access to digital connectivity, services and opportunities. As we continue to innovate and grow, we remain focused on creating value for communities and supporting Sri Lankaโs digital and socioeconomic progress.โ
The recognition also reflects Dialogโs continued focus on innovation, customer-centricity and investments that support Sri Lankaโs digital future, including expanded 5G connectivity, AI-powered digital experiences and broader access to digital services.
Dialog continues to support communities, livelihoods and the environment through initiatives such as Govi Mithuru, which provides AI-driven agricultural advisory services to over one million farmers, and Shishyadhara, which has enabled subsidy distribution to more than 450,000 underprivileged students. The company also continues to advance its Net Zero 2050 ambition through energy optimisation, renewable energy adoption and the expansion of solar-powered network infrastructure.
Further underscoring the brandโs standing among Sri Lankan consumers, Dialog was also recognised as the โService Brand of the Yearโ for the fifth time and the โTelecommunication Brand of the Yearโ for the 15th consecutive year at the SLIM-KANTAR Peopleโs Awards 2026.
